Comments on: Bank Managers Blow Whistle on Software Sales Scandal

By: Chris Bliss

Chris Bliss — Mon, 19 Mar 2012 14:20:07 +0000

Pretty shocking actually – if trues, it confirms our worse fears about the VAR model: that it’s sales for sales sake, not for any kind of value-add to the customer.

Anyway you can confirm the details?

By: Chris Holland

Chris Holland — Fri, 09 Mar 2012 09:54:02 +0000

Sage is a nightmare and overly complicated.

I even tried MYOB before it closed down and that wasn’t much better.

KashFlow is user-friendly and getting constant upgrades – it’s what most small businesses need. I hope it gets even more well known out there.

By: Lee Mason

Lee Mason — Thu, 08 Mar 2012 11:40:22 +0000

I’ve just taken on a new customer and in the process of bringing their network into the 21st Century. They purchased Sage about a year or two ago on the advice of their accountants. They tried to set it up, gave up, and I’ve just removed it from their systems. I’ve come across this so many times in the past. What a waste of money!

By: Mark Sadler

Mark Sadler — Sat, 03 Mar 2012 11:22:46 +0000

This must have been going on for years. I was sold a Sage product by an accountant about 10-12 years ago. (Now in landfill) I tried using it but I had no chance.

It’s easy to see why KashFlow has done so well when you look at Sage.

If the government are so keen on promoting entrepreneurship perhaps they will be quick to help stop this practice.

By: Sabine Oppenlander

Sabine Oppenlander — Sat, 03 Mar 2012 10:04:34 +0000

They are not only selling accounting software (Barclays) they also sell online hosting packages with a totally inferior hosting company that doesn’t even understand ecommerce. By the time you realize it’s rubbish you are well and truly locked in because it would take you ages and cost hundreds to move your site elsewhere.

By: TimCaprica

TimCaprica — Fri, 02 Mar 2012 20:35:29 +0000

It doesn’t make any difference if you are opening a bank account to start an accounting firm.

I kept saying I didn’t need it and could get it cheaper anyway but he seemed to struggle with any deviation from the normal sales pitch. They also try and sell some online backup software at a very high price. I tried to explain Dropbox but that didn’t go very well either.

Barclays now offer an online accounting package made by some other company but I guess you know that.

By: Adam Hempenstall

Adam Hempenstall — Fri, 02 Mar 2012 17:42:40 +0000

This exact thing happened with Barclays. They sold me this super simple ‘business in a box’ bullshit. They didn’t support the product, I don’t think Sage did either. It was horrific and I never as much as used it beyond the first few hours. Within 2 hours of using KashFlow, I had the majority of our accounts set up. Of course I had to pay £40 a month for a year to Barclays, by contrast I was given 60 days free with KF.