Hi Alex,

Thanks very much for all your help.

The link you sent doesn’t help I’m afraid. Little surprised there is no payment plan functionality or anything similar.

Hi Sam.

At the moment, there aren’t any definitive plans to increase decimal point rounding. But it is something we are looking into.

Also, you can find more about part payments on invoices here http://www.kashflow.com/akademy/kb/show-part-payments-on-invoices/

All the best

Support ticket #116656

Do you have plans to increase decimal point rounding? Although, fraction quantities isn’t ideal from a customer facing perspective.

Do you have any advice regarding taking (automated?) monthly payments against one invoice, i.e. payment plan?

Thanks

Hi again Sam. I assume the issue is down the decimal place rounding, which is restricted to two decimal places in KashFlow http://www.kashflow.com/akademy/kb/decimal-places-rounding/. Do you have the support ticket number for us to follow up on?

Hi Alex, that’s what I did initially. Got the following reply from Chris Want:
“Thanks for your email. This is not currently possible I am afraid. I do however feel it’s a good idea. Can I kindly ask that you add it as a suggestion below?” (links to suggestion centre)

Someone please advise!

Hi Sam. Could you email support@kashflow.com? The support team can give you more advice.

We would setup reoccurring invoices and automate this way
but then we cannot track quantity sold per product/sales code; breaking our
reporting.

We attempted to use “0.08333” as quantity to add up to “1”
(product sold) over 12 reoccurring instalments but the maths couldn’t add up
due to restricted decimal points.

Just GBP at the moment as far as I know

Hi James,

It shows as “GoCardless” or similar. They’re working on getting it so you can have your own name appear

Thanks

VosTel would love to use this but we need to identify who is Go Cardless, without the flags we cant utilise this BRILLIANT utility.

Thanks Brad

You would log in at GoCardless.com to do this.
If you get stuck, email help@gocardless.com

Just a further question, could you please confirm what action we take if we would like to change the bank account details that the Go Cardless payments are paid into.

Thanks again

I have sucessfully set up several of my customers to “Go Cardless”. But I have been wondering how the money is going to be paid into my business bank account, as I do not recall putting these details on any of the set up aplications.

What name appears on the clients bank statements when the DD is taken?

Couldn’t KF recognise by date and amount to avoid duplicate entry?

No, I’m afraid not. Not yet. We will add this at some point

Correct

No – you don’t have to use this for all customers. Just those you want to.
The best way to ask us questions is to email support@kashflow.com – there’s always a possibility comments posted to the blog could get missed.

Those are questions you’d need to ask your supplier rather than us I’d have thought.

If it wasn’t for the US element, I’d use GoCardless. But they don’t currently support non UK

thanks – as you have a monthly collection business, would you recommend that we use GoCardless or use credit billing? Our customers will also be in the USA so not sure DD would work for them as the banking systems are very different.thanks

it’s in addition to the current API. Lots of people have lots of code plugged in to the current API. so we wont be killing it.

Yes, it is. In terms of setting up the limit, I’d guess your monthly limit needs to be the amount you’d collect annually as it’s the max you can collect in any given month. Check with help@gocardless.com though

To get the bank details, your customer would need to supply them,

Also can it still be set up if the customer originally pays us via PayPal? Ie how do you obtain customer bank details? Thank you

Will that be an extension to the current API or a replacement for it?

I’ve got quite a lot invested in the current API so if I need to rewrite my code – which is used by many others – I’d like to be able to plan for the need.

Eventually, yes. We’re currently building a REST API that will expose *everything* the app can do. It’ll have to as the apps only way to talk to the system will be via the API.

AS you can imagine, it’s a big job so it’ll be a little while before anything is publicly available.

Similarly will it enable us to collect payment of an invoice via GoCardless rather than having to set up automatically recurring invoices?

Yes, but that would have always been the case with any manually added payments followed by a statement upload