Comments on: New Bank Reconciliation Process https://www.kashflow.com/blog/new-bank-reconciliation-process/ Accounting & Payroll | Free Trial - No Card Required‎ Wed, 29 May 2019 11:24:53 +0000 hourly 1 https://wordpress.org/?v=6.4.3 By: F BROOKS https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3031 Wed, 08 Jun 2011 08:28:08 +0000 http://www.kashflow.com/?p=2192#comment-3031 I hesitate to contact support as it is so hard to explain the problem in an email, it is one of those things you need to talk through with someone, during a previous error that was going back and forwards via email I asked for a phone conversation and was told no, and so gave up.

]]> By: Duane Jackson https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3030 Wed, 01 Jun 2011 11:25:38 +0000 http://www.kashflow.com/?p=2192#comment-3030 Hi Elliott,

Have you tried contacting support for help?

]]> By: Elliott https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3029 Wed, 01 Jun 2011 11:20:13 +0000 http://www.kashflow.com/?p=2192#comment-3029 I’ve just tried the new recon screen but it’s won’t let me change the opening balance (the balance is the original opening balance), so the recon says I still have £7,000+ to clear so can not save it.

Just spent an hour doing the recon and upon switching back to the old method I find I have to start again.

I’m not happy.

]]> By: Duane Jackson https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3028 Wed, 25 May 2011 12:16:27 +0000 http://www.kashflow.com/?p=2192#comment-3028 Thanks, Jan.

Fay, if you email the support team they’ll be able to help.

]]> By: Jan Conijn https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3027 Wed, 25 May 2011 10:19:58 +0000 http://www.kashflow.com/?p=2192#comment-3027 Tried it and I am happy with the newly gained functionality!

Very easy to use and after fixing the “bug”, I can honestly say a big improvement.
For those who did not like it initially, I strongly recommend to give it another go!

Many thanks; I look forward to the next improvement,

Jan

]]> By: F BROOKS https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3026 Wed, 25 May 2011 09:58:28 +0000 http://www.kashflow.com/?p=2192#comment-3026 I also have problems with transfers between accounts, they don’t even show up on the list of unticked items. I haven’t reconciled either side of the transfer.

After spending 2 hours trying to get an opening balance that I can start from by changing the bank rec dates on the settings screen I have given up. I have 2 uncleared cheques that date back 3 months but don’t want to go back that far and have to reconcile the entire bank again but if I start from 1st May date where I was up to on the old method the 2 cheques do not appear.

Any ideas?

]]> By: Duane Jackson https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3025 Tue, 24 May 2011 11:32:35 +0000 http://www.kashflow.com/?p=2192#comment-3025 That’s because we changed the way bank transfers are reconciled. It used to be that it if was reconciled in one account, it automatically reconciled in the other – which is wrong. They’re now reconciled independently.

If you want us to update your account so all of your bank transfers that are reconciled in one account are also done in the other, email support with your username and mention you’ve spoken top me and we’ll get it done for you.

]]> By: Solstice Nurseries https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3024 Tue, 24 May 2011 11:23:49 +0000 http://www.kashflow.com/?p=2192#comment-3024 Tried it, but have switched back as none of the transfers from our Clearing transactions account were marked as having been reconciled in our current account. (when the definitely had been). Just made a nonsense of the reconciliation.

]]> By: Duane Jackson https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3023 Mon, 16 May 2011 10:11:02 +0000 http://www.kashflow.com/?p=2192#comment-3023 “leave” should do it.

If you’re having problems with it, email support with your username and the date/account for the reconciliation so we can try and recreate the issue and resolve it.

]]> By: Allen Brentley https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3022 Sat, 14 May 2011 05:49:18 +0000 http://www.kashflow.com/?p=2192#comment-3022 How do you exit and save a partial reconciliation – I used the “Leave” option and had to start again on my return?

]]> By: Duane Jackson https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3021 Fri, 13 May 2011 16:11:40 +0000 http://www.kashflow.com/?p=2192#comment-3021 @Tim – yep, you caught us out.

There were a few existing accounts that had the new setting applied. Now sorted.

]]> By: Tim Daw https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3020 Fri, 13 May 2011 15:59:46 +0000 http://www.kashflow.com/?p=2192#comment-3020 Just a note to say my long standing account had the setting ticked for me – luckily I read the update before I was confused!

]]> By: Duane Jackson https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3019 Fri, 13 May 2011 15:30:17 +0000 http://www.kashflow.com/?p=2192#comment-3019 Yes. Give it a go and let us know via support email if you need anything on it tweaking further.

]]> By: Karin H https://www.kashflow.com/blog/new-bank-reconciliation-process/#comment-3018 Fri, 13 May 2011 15:28:43 +0000 http://www.kashflow.com/?p=2192#comment-3018 Is it now also possible to print the reconciliation without having to print the whole page you seen on screen?

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