Comments on: The Support Dashboard https://www.kashflow.com/blog/the-support-dashboard/ Accounting & Payroll | Free Trial - No Card Required‎ Wed, 29 May 2019 16:01:40 +0000 hourly 1 https://wordpress.org/?v=6.4.3 By: Vincent https://www.kashflow.com/blog/the-support-dashboard/#comment-2724 Wed, 20 Oct 2010 16:55:08 +0000 http://www.kashflow.com/?p=1779#comment-2724 Please remove my last comment, you already do this, it’s just that after 8 months I’ve never needed to ask for support until now, in fact not even support but a suggestion regarding having ability to add more than one contact per customer account.

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By: Vincent https://www.kashflow.com/blog/the-support-dashboard/#comment-2723 Wed, 20 Oct 2010 16:36:30 +0000 http://www.kashflow.com/?p=1779#comment-2723 Good stuff.
What are the chances that we customers can login to the support system so we can follow the whole thread of any issue?
Thanks

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By: Paul King https://www.kashflow.com/blog/the-support-dashboard/#comment-2722 Wed, 15 Sep 2010 12:07:54 +0000 http://www.kashflow.com/?p=1779#comment-2722 I love it! This really shows that KashFlow put a lot of thought into making sure their customers are always happy. I’m inspired to design a ‘Ting’s be good’ indicator for our software backend! Paul, 1DayLater

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By: Matt Chatterley https://www.kashflow.com/blog/the-support-dashboard/#comment-2721 Wed, 15 Sep 2010 11:56:26 +0000 http://www.kashflow.com/?p=1779#comment-2721 I like it. We use an app called CruiseControl.NET as part of our development cycle and from my point of view (architectural), it gives me a red/amber/green status in my system tray – very handy when managing a distributed team.

Means I know what the state of the current development version is at a glance – I’m certain we’ll be implementing something similar for support in the near future – forewarned is forearmed!

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